Case study, Fine art and antiques auctions
Auction consignments forms that forgive mistakes
Day to day with auction consignments, submission failures are now minor detours. The form's behaviour matches what visitors always assumed it did.
- ClientFurniture and interiors saleroom
- RegionAlbuquerque, New Mexico
- Team14 staff, one locally managed operation
- Timeline15 working days
- Plan it fitsPaddle, $127 / mo
The climb
From the first problem to what changed
How the furniture and interiors saleroom in Albuquerque, New Mexico went from where it started to where it is now, one rung at a time.
Starting point
The auction consignments form's labels vanished as you typed, and its only error message accused without specifying.
The problem
For auction consignments, visitors could not tell which answer needed fixing. Trying again sometimes wiped information they had already entered correctly.
What we built
The rebuilt form labels everything persistently and reports errors in place. Nothing valid is lost on retry, asset category, collection area and proposed sale date are requested, and optional fields say so.
What changed
Day to day with auction consignments, submission failures are now minor detours. The form's behaviour matches what visitors always assumed it did.
What the build used
The pieces of work, as the furniture and interiors saleroom described them, and where each sits in the website every plan includes.
The pieces of work
- Persistent labels
- Inline errors
- Retained field values
- Keyboard focus
- Optional-field labels
On the feature list
- Accessible pages and the policy pages that come with themKeyboard and screen reader friendly pages, an on-page accessibility toolbar, and the privacy, terms, cookie and accessibility pages a public site needs.
- Inquiries and registrations routed to your CRMEvery form on the site lands where your team already works, by API, Zapier or Make, not in an inbox nobody checks.
- Websites for fine art and antiques auctionsProvenance and condition layout, and the full page set for this sale type.
We tried to break the auction consignments form and it handled it gracefully. It named the problem and preserved our answers.
How long it took
15 working days
15 working days after content approval, including staff review and handover. The furniture and interiors saleroom runs with 14 staff, one locally managed operation.
Timed from content approval, because that is the part we control. Launch windows on each plan are on the pricing page.
Want the same fix on your own site? On a 30-minute call we show you how it would work for your sales, and which plan fits. Plans from $127 a month.
Book a demoQuestions about this case study
How long did this furniture and interiors saleroom build take?
15 working days after content approval, including staff review and handover. The team is 14 staff, one locally managed operation, and the clock started once they had approved the content, so the time is ours, not theirs.
Which plan covers this kind of work?
Everything used here (accessible pages and the policy pages that come with them; inquiries and registrations routed to your CRM) is part of Paddle, from $127 a month, and of every plan above it. The $697 build fee is invoiced only after launch, and changes like these later count toward your included monthly revisions.
Why is the auction house not named?
Client business names stay private on this site. The page names the kind of auction house and its region instead. The quote is from Nathan Townsend, accounts administrator, and is published with their permission.
Does this mean you run the consignment process for us?
No. We are not a licensed auctioneer, bidding platform or escrow provider. We build and manage the website, so consignment inquiries arrive in good shape; the assessment, the terms and every decision stay with your team.
Related lots
More builds like this one
Other case studies from fine art and antiques auctions and from builds that used the same work.
Services
The services this build belongs to
- bidder registration website setupA dedicated bidder or paddle registration page, built into your site and linked to the bidding platform you already use.
- auction website designA custom-coded auction website design built around catalog pages, bidder registration and settlement, not a generic template with a lot list bolted on.
Put your own sale on the board
A live walk-through of the site you would get, in about 30 minutes. The $697 build fee is invoiced only after launch, and domain and hosting are included.
Book a demoOr email and a person replies within one working day.